Refund Policy

Thank you for choosing DailyDawa.

This Refund and Cancellation Policy explains how subscription cancellations and refund requests are handled for DailyDawa.

1. Subscription Services

DailyDawa provides subscription-based digital services, including medication reminders, caregiver notifications, and related features.

By purchasing a subscription, you agree to this Refund and Cancellation Policy.

2. Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting our support team.

Upon cancellation:

• Your subscription will remain active until the end of the current billing period.
• No future recurring charges will be made after cancellation.
• Access to premium features will continue until the subscription period expires.

3. Refund Policy

Customer satisfaction is important to us.

If you experience any issues with your subscription or believe you have been charged incorrectly, please contact our support team at support [at] dailydawa.com.

Refund requests will be reviewed on a case-by-case basis. Approved refunds will be processed through the original payment method used for the purchase.

Examples of situations where refunds may be considered include:

• Duplicate or accidental charges.
• Technical issues that prevent access to the subscribed service.
• Billing errors.
• Unauthorized transactions.

Refund requests should be submitted within 7 days of the transaction date.

4. Technical Issues

If you experience any technical problems while using DailyDawa, please contact our support team. We will make reasonable efforts to resolve the issue promptly.

If a technical issue cannot be resolved and significantly affects your ability to use the service, DailyDawa may, at its sole discretion, issue a partial or full refund.

5. Refund Processing

Approved refunds will be issued through the original payment method used during purchase.

Refund processing times may vary depending on the payment provider and banking institution. Typically, approved refunds are processed within 5 to 10 business days.

6. Changes to This Policy

DailyDawa reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page along with the updated revision date.

7. Contact Us

For refund requests or billing-related questions, please contact us:

Email: support [at] dailydawa.com
Website: https://dailydawa.com
Support hours: Mon–Fri, 10am–5pm IST

Please include the following information when contacting support:

• Registered email address or mobile number
• Transaction ID or payment reference number
• Date of payment
• Description of the issue