Privacy Policy

Welcome to DailyDawa ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how DailyDawa collects, uses, stores, and protects your information when you use our website and services.

By using DailyDawa, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Name
• Mobile number
• Email address
• Country and location information (if voluntarily provided)

Health and Medication Information

• Medicine names
• Dosage schedules
• Reminder timings
• Caregiver contact details
• Other health-related information voluntarily entered by users

Payment Information

Payments are processed securely through third-party payment providers such as Razorpay. DailyDawa does not store your complete debit card, credit card, or banking information.

Technical Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Usage data
• Cookies and analytics information

2. How We Use Your Information

We use the information collected to:

• Create and manage your account.
• Send medicine reminders and notifications.
• Deliver WhatsApp, SMS, or email communications.
• Manage subscriptions and payments.
• Improve our services and user experience.
• Provide customer support.
• Prevent fraud and maintain platform security.

3. Reminder Communications

By using DailyDawa, you consent to receive reminders, alerts, notifications, and account-related communications through:

• WhatsApp
• SMS
• Email
• Push notifications (if applicable)

You may manage notification preferences within your account settings.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers solely for operating our services, including:

• Payment processors
• SMS providers
• WhatsApp messaging providers
• Email service providers
• Cloud hosting providers
• Analytics providers

These providers are permitted to use your information only for providing services to DailyDawa.

5. Data Security

We implement reasonable administrative, technical, and security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account remains active or as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account by contacting us.

7. Cookies

DailyDawa may use cookies and similar technologies to:

• Remember user preferences.
• Improve website functionality.
• Analyze website traffic.
• Enhance user experience.

You may disable cookies through your browser settings, although some features of the service may not function properly.

8. Third-Party Services

DailyDawa may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party services.

9. Children's Privacy

DailyDawa is not intended for use by children under the age of 18 without parental or guardian supervision.

10. International Users

If you access DailyDawa from outside India, you understand that your information may be processed and stored in India or other countries where our service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

Continued use of DailyDawa after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: support [at] dailydawa.com
Website: https://dailydawa.com
Support hours: Mon–Fri, 10am–5pm IST